Privacy Policy Notice

INTRODUCTION

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, share and protect your information when you visit www.whistbuild.com and how you can exercise your rights under the UK GDPR and Data Protection Act 2018.

 
KEY DEFINITIONS

  • “We”/“us”/“our”: Whistlers Ltd (the Data Controller)
  • “You”/“your”: Any visitor to or user of our website
  • GDPR: UK General Data Protection Regulation
  • DPA 2018: Data Protection Act 2018
  • ICO: Information Commissioner’s Office

 

WHAT DATA WE PROCESS & WHY

  • Reason for processing: We collect and process personal data when you complete our “Contact Us” form.
  • How we process your data: We use your information solely to respond to your enquiry.
  • Data retention period: We will retain your data until you withdraw consent or until we determine that your consent no longer exists.
  • Sharing of information: We do not share your personal data with third parties, except where necessary to fulfil your request for project-related information.

 

COOKIES

Cookie

Expiry

Purpose

_ga

2 years

Distinguish users (Google Analytics)

_gid

24 hours

Distinguish users (Google Analytics)

_gat

1 minute

Throttle request rate (GA via Tag Manager)


SHARING & TRANSFERS

We do not sell your data. We may share your details with trusted third-party service providers (e.g. our CRM host) who act under contract to process data on our behalf. No data is transferred outside the UK/EEA.


YOUR RIGHTS & HOW TO EXERCISE THEM

Under the UK GDPR you have the right to: access, rectify, erase, restrict processing, object, data portability and withdraw consent. To make a request, email team@whistbuild.com. We will respond within one month. If you remain dissatisfied, you may lodge a complaint with the ICO (www.ico.org.uk).


DATA SECURITY & PROTECTION

We prioritise the security of your personal information by implementing industry-standard data storage technologies and security procedures. Our data protection methods are fully compliant with GDPR requirements.


TRANSPARENCY & FURTHER INFORMATION

We are committed to transparency in how we handle your data. If you require further information about this policy or how we use your personal information, please contact us.